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Claims
Claims

CLAIMS

 

Repair Shops


How to Start the Claim Process for Your Customer


Contact our Claims Department before you begin work on an agreement holder’s vehicle.

The agreement holder will need to authorize you to diagnose the problem.

When contacting us, you will need their agreement number and current mileage, a brief description of the problem and when it first occurred, and a breakdown of parts and labor including any part numbers.

You can contact us by the following methods:


It is very important that we hear from you before any repairs are made. Repairs done without authorization from our Claims Department are subject to denial.

Once you have contacted us, we will ask for a diagnosis and estimate of repairs for the vehicle.

A Claims Advisor will review the information and verify coverage of the repair. We will then issue an authorization number for any covered repairs and give you instructions for payment.

When we have received the customer signed invoice from your repair shop, we will issue payment by either credit card or check depending on your preference.
   

 


 "WHAT ARE PEOPLE SAYING?"   Testimonials, Route 66 Extended Warranty 


You’re the best warranty company I’ve ever dealt with. I usually spend more time on the phone trying to get the claim completed than fixing the vehicle. You were very quick with the claim and quick with the payment. .

Repair Facility
Austin, TX
I just wanted to testify about how great your warranty is! We purchased one on my wife’s jeep when she bought it five years ago and have used it extensively! Every claim that we have filed has been handled in a timely manner and when we were about to get taken by a mechanic on a transmission problem you referred us to a reliable and honest mechanic in the area! We are so pleased with our warranty that I’m gladly writing out a check for my next one! Not to mention this is thousands less than the dealer sold warranties that require the work be done in their shop. A great deal for us! Thank you Route 66!

Ryan M
Omaha, NE
We work with several warranty companies and you are by far the best on coverage and quick payment.

Margie @ Service Center
Carlinville, IL
I sold the vehicle that I had the warranty on, but I felt the warranty added to the value of the vehicle for the new owner. The repair shop I used for the one claim I had told me that you were very pleasant to work with. I will recommend you to any dealer I deal with that does not currently offer Route 66. I received a telemarketing call recently from another warranty company and when I told them about your coverage the salesperson told me the same type of plan with them would have cost twice as much and not covered as much as Route 66.

Glen W
Little Rock, IA
My wife was able to call and speak to someone very easily. Even though she was broken down five hours away from home with my daughter, she was put at ease by your representative. Thank you so much! 

Donald M
Jackson, TN
I have used this company for all of my vehicles. I tell everyone to get it and all of my children have. They have not let me down yet. I will continue to purchase from this company. They also work great with mechanic shops. Love that part. I had to use roadside assistance prior to this fix and they were on it and took care of me in that area of need as well. Thank you!

Mark W
Clyde, MO
This was really amazingly simple and I’m so glad I went with recommendations from others. The text update came in just about the same time my dealership called me with an update, so I like that. Quick turnaround and I’ll be picking the car up tomorrow so thank you.

Elizabeth P Alexandria
Alexandria, VA
I made one call and you guys took care of everything else. I want to thank you all for such great customer service. I feel safe and happy. Thank you so very much!

Florina T
St George, UT
The process could not have been easier for me. The dealer set up the repairs and got them approved and all I had to do was sign when repaired.

Kevin M
Salem, OR

P.O. BOX 1075 - MOUNTAIN HOME, AR 72654-1075 ALL COPYRIGHT 2019. ROUTE 66 EXTENDED WARRANTY
PH: 800.808.0828 | FX: 800.808.0829     ALL RIGHTS RESERVED. | TERMS AND CONDITIONS | PRIVACY POLICY